Frequently Asked Questions
Some of our FAQs below may answer the questions you have about shipping or our products.
With proper care, high-quality virgin/raw hair can last 1–3 years or more. Longevity depends on the hair type, how often it’s worn, and how well it’s maintained.
Lengths are measured when the hair is stretched straight. Curly or wavy textures will appear shorter, so we recommend selecting 2–4 inches longer than your desired look.
Yes, virgin and raw hair can be colored or lightened just like your natural hair. We recommend using a professional colorist to avoid damage and preserve the hair’s integrity.
Raw hair is completely unprocessed, directly from a donor with cuticles aligned. Virgin hair is also unprocessed but often steam-treated for uniform textures (like body wave or loose curl).
Always use sulfate-free shampoo and conditioner, detangle gently with a wide-tooth comb, and avoid excessive heat. Store your wig/units on a stand and wrap bundles when not in use to prevent tangling.